Our Mission

Serving and building

We are committed to the highest levels of customer service and take a very detailed approach to everything we do on your vehicle.

We invest in ongoing training of our staff and continually invest in training of our apprentices. We are undertaking ongoing training on Electric & Hybrid vehicles. We are committed to building strong relationships within the automotive industry especially with the Audi, VW and Skoda dealerships.

Our Team

Building a culture

Our team of Managers, administration staff, Technicians and Auto electricians have many years of experience on many brands of vehicle but especially on Audi & Volkswagen.

Workshop and Equipment

New fit out with the latest equipment

We have 26 carparks outside and can fit up to 30 cars inside at night. The building is brightly lit and the equipment is nearly all new so we can do the most professional job of servicing or repairing your vehicle.

Our Code of Ethics

For your peace of mind:

  • We will only undertake work authorised by you
  • Your repair will be completed on time
  • You will be advised as early as possible of any delay and reasons for it
  • Transparent invoicing stating our hourly rate, time charged and parts used in a clear fashion
  • A 10,000km / 12 month warranty on workmanship, unless the repair is temporary. 10,000km / 12 month warranty on brand new parts.
  • On request, we will show you any part(s) replaced
  • We are backed up by the MTA, New Zealand’s largest body of automobile repairers
  • We are monitored by the MTA and the NZTA on our performance
  • A free and independent complaints and mediation service provided by the MTA

Our History

Servicing vehicles in Auckland since 1937

Customer Satisfaction And Testimonials

Local Mercedes owners often praise mechanics who communicate clearly, explain work simply, and finish jobs on time. Good feedback tends to focus on honesty, care, and durable results. People notice when a workshop treats their car as more than just another invoice.

Positive Reviews From Mercedes-Benz Owners

Many customers say they appreciate the peace of mind expert mechanics deliver. They mention friendly staff, transparent pricing, and repairs that last. It adds up, and builds trust. Word of mouth still matters, and a repeat customer is the best compliment a workshop can get.

Book Your Service In Today

Keep your vehicle performing at its best with professional care from a trusted European Service Centre. Whether you need routine maintenance, a pre-trip check, or thorough diagnostics, experienced technicians using genuine parts are ready to help. Give us a call or book an appointment, and let the experts look after your car so you can get back on the road with confidence.